- Return & Refund
Item Type: Ballpoint Pen
Great personalized gift for Groomsman, Wedding Party, Graduation, Father's Day
Presented in an elegant gift box with 3pcs extra black ink refill cartridges
Medium tip writes smoothly
Add custom engraving to the pen for a unique, personalized gift
Free engraving, leave us notes of the position to engrave and font type you want and your engraving words on th shopping cart page.
Color: black gold, black silver, red, blue, white
Package content: 1 x ballpen, 1 x gift box, 3 x refill cartridges
How do you personalise products?
Currently, all of our products are personalised by laser engraving.
What is laser engraving?
It is the practice of using laser beams to engrave into materials, which results in permanent marks.
What the difference between laser engraving and colour printing?
The main advantage of colour printing is that: yes, customers can choose any colour. However, printing is susceptible to fading and will wear off over time.
With laser engraving, the colour of the marks depends on the materials of the products, therefore we have no control over the colour. However, the engraving marks will last forever (even longer than the product itself).
How to order?
Place an order and then leave notes about which font style below you want and the words to engrave on the pen cap or on the pen arm. For example, font style 10 + on the cap + Elizabeth. (default No.12 font type)
For NZ Orders:
Only $5.95 shipping for every order or FREE shipping for order over $99.
Handling time: Parcel will be sent out within 1 - 2 working days of receiving cleared payment.
Delivery time: depends where the item is shipped from as stated in the product page:
- For products dispatched from Auckland office is normally overnight in Auckland area, and an extra day to reach other areas in the North Island. It takes 2 - 3 working day to arrive in the South Island and longer to a rural address.
- For items shipped directly from supplier is usually around 10 - 12 working days at the moment to Lockdown. It will be delivered by Courierpost once landing in NZ.
Courier service used: Courierpost or occasionally PBT couriers.
For AU Orders:
Flat shipping rate $18.95 for every order up to 5Kg.
Handling time: 1 - 2 working days once payment is cleared.
Delivery Time: Except for those with longer shipping time specified in product page, delivery time is usually 10 - 12 working days to most metro address in Australia, and extra days to a rural address.
We offer 14-day no-question-asked refund policy for products in re-salable conditions (unopened with undamaged packaging. All accessories, parts and manuals etc. must be included and as their original conditions).
The following products are not returnable and refundable:
- Used or opened consumable products such as cosmetics or a bottle of capsules etc.;
- All products listed as clearance items (with a short product expiry);
- A product with a clear statement displayed on its page as non refundable for your health, hygiene and safety protection.
For more details, please read our Return & Refund Policy
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