Not Sisters By Blood But Sisters By Heart Keychain

For NZ Orders:

Only $5.95 shipping for every order or FREE shipping for order over $99.

Handling time: Parcel will be sent out within 1 - 2 working days of receiving cleared payment.

Delivery time: depends where the item is shipped from as stated in the product page:

• For products dispatched from Auckland office is normally overnight in Auckland area, and an extra day to reach other areas in the North Island. It takes 2 - 3 working day to arrive in the South Island and longer to a rural address.
• For items shipped directly from supplier is usually around 10 - 12 working days at the moment to Lockdown. It will be delivered by Courierpost once landing in NZ.

Courier service used: Courierpost or occasionally PBT couriers.

For AU Orders:

Flat shipping rate $18.95 for every order up to 5Kg.

Handling time: 1 - 2 working days once payment is cleared.

Delivery Time: Except for those with longer shipping time specified in product page, delivery time  is usually 10 - 12 working days to most metro address in Australia, and extra days to a rural address.

We offer 14-day no-question-asked refund policy for products in re-salable conditions (unopened with undamaged packaging. All accessories, parts and manuals etc. must be included and as their original conditions).  

The following products are not returnable and refundable:

• Used or opened consumable products such as cosmetics or a bottle of capsules etc.;
• All products listed as clearance items (with a short product expiry);
• A product with a clear statement displayed on its page as non refundable for your health, hygiene and safety protection.

For more details, please read our Return & Refund Policy