- Return & Refund
We LOVE our Micellar Water- and so do you! It was voted the Best Micellar Water at the 2017 Beauty Heaven Best in Beauty Awards and there's no questioning why! Our Natural Micellar Water is infused with gentle ingredients such as Aloe Vera which help to remove make-up and dirt build up, while soothing and purifying your base. Chamomile and Cucumber also calms the skin leaving it lightly hydrated and clean. And did we mention the calming vanilla scent? Like a dream. TIP: Micellar Water can be left on skin, there is no need to wash it off! However many like to double cleanse- where they use Micellar Water first to remove makeup, and then follow with a cleanser.
How to use
Soak a cotton pad or cloth and gently wipe over eyes and face. Can be left on or follow with Cleanser for a thorough cleanse.
Water (Aqua), Aloe Barbadensis Leaf Juice, Glycerin, Decyl Glucoside, Lecithin, Cucumis Sativus (Cucumber) Fruit Extract, Chamomilla Recutita (Matricaria) Flower Extract (Chamomile), Vanillin, Alcohol Denat., Phenoxyethanol, Benzyl Alcohol.
For NZ Orders:
Only $5.95 shipping for every order or FREE shipping for order over $99.
Handling time: Parcel will be sent out within 1 - 2 working days of receiving cleared payment.
Delivery time: depends where the item is shipped from as stated in the product page:
- For products dispatched from Auckland office is normally overnight in Auckland area, and an extra day to reach other areas in the North Island. It takes 2 - 3 working day to arrive in the South Island and longer to a rural address.
- For items shipped directly from supplier is usually around 7-10 working days at the moment. It will be delivered by Courierpost once landing in NZ.
Courier service used: Courierpost or occasionally PBT couriers.
For AU Orders:
Flat shipping rate $18.95 for every order up to 5Kg.
Handling time: 1 - 2 working days once payment is cleared.
Delivery Time: Except for those with longer shipping time specified in product page, delivery time is usually 5-7 working days to most metro address in Australia, and extra days to a rural address.
We offer 14-day no-question-asked refund policy for products in re-salable conditions (unopened with undamaged packaging. All accessories, parts and manuals etc. must be included and as their original conditions).
The following products are not returnable and refundable:
- Used or opened consumable products such as cosmetics or a bottle of capsules etc.;
- All products listed as clearance items (with a short product expiry);
- A product with a clear statement displayed on its page as non refundable for your health, hygiene and safety protection.
For more details, please read our Return & Refund Policy
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